SESSION 1: THE BRAND AMBASSADOR
10 am to 11 am.
• Personal branding
• Brand values exercises.
• Vision and mission
• Brand identity
Three people image exercise
SESSION 2:PERSONAL GROOMING
11.00 am to 11:30 am
Personal grooming for men and women including skincare and grooming in details and discussing grooming faux pas
SESSION 3: VISUAL IMPACT/CONSISTENCY
11:30 am to 12:30 pm
• Lifestyle assessment.
• Five elements of visual credibility:
• Fittings, tailored styles, Appropriateness
• Credible color contrast for different
• business settings.
SESSION 4: BUILDING A WARDROBE.
12:30 pm to 1:15 pm
• Capsules
• Business packing.
• Levels of dressing for every business setting
• Cost per wear exercise
• 24/7 professional
LUNCH BREAK: 1:15 pm to 2:15pm
SESSION 5: INTRODUCTIONS
02:15 pm to 3:30 pm
• First Impression through Introduction
• Effective Body- Language
• Familiarity vs Formality
• Protocol of Introduction
• Self-Introduction with confidence
• The value of a business card
• Business networking
• Honorific & Pre-nominals
SESSION 6: PERSONAL BRANDING QUIZ, QNA DISCUSSION.
03:30 pm to 4.00 pm
DAY 2: ADVANCED BUSINESS ETIQUETTE
SESSION 1: ETIQUETTE
10.00 am to 11:30 pm
History of etiquette
• Why Business Etiquette
• Three Goals & Principles of Etiquette
• Five step resolving conflict methods
• Etiquette Goals for better relationships. Principles of Etiquette
• Manners VS Principles with examples. Etiquette Quiz
• Power of “Thank You Note”.
SESSION 2: FINE DINING AND TABLE ETIQUETTE (3 Hours) (2 Hours Class Room. 1 Hour Practical)
11:30 am to 2:30 pm
• Fine dining and silver wear etiquette.
• Formal, multi course, sit-down dinners – protocol and procedures.
• Place settings & Dinner placements
• Use of crockery, cutlery, glassware, napkins, at formal and business dinner.
• Practical session on European, Asian & American dining etiquette
• Food habits in western countries
• Appropriate food for Business Lunch & Dinner
• Host & Guest rules.
• Business dealing finesse over a meal
• Finger foods.
• International menu terminology
• Information on different food items
• Body language at the dining table
• Beverages – classification
• RSVP rule
*(Followed by a practical session with 5 course European meal at either lunch or dinner in a fine dining setting)
TEA BREAK: 2:30 pm TO 3.00 pm
SESSION 3: BUSINESS SOCIAL
3:00 pm to 3:30 pm
• Etiquette Quiz
• Approaching Strangers
• Small talk
• Seven best business social practice
• One drink rule
• Networking During Sporting or Award function invitation
SESSION 4: DIFFICULT SITUATIONS
3:30 pm to 4:00 pm
Discussion on several difficult situations and how to handle them with examples
SESSION 5: 24/7 PROFESSIONAL
4:00 pm to 4.30pm
• Guiding Principles
• What can you do
• Top 10 business etiquette behaviour
QNA
Investment per participants Rs. 35,000/- plus taxes and study materials
Registration of 5 Participants would have 6th Participants complimentary