Young adult finishing programme


Number of Days: 8 days

Timings: 05.00 pm to 08.00 pm

Age: 13 years to 19 years

Gender: Neutral

Venue: Trident Hotel, Bandra Kurla Complex (BKC), Mumbai


Day 1: First Impression


  • Introduction Skills

  • Personal Grooming

  • Visual Impact

  • An Effective Image

  • Credibility

  • Approachability

  • Trustworthiness

  • Likeability

  • Organised


Day 2: Fine Dining & Silverware Etiquette Classroom Session, European Menu Terminology & Afternoon Tea


Our sessions cover the following:

  • Formal, multi course sit down dinner – Protocol and procedures

  • Place settings and dinner placements

  • Buffet meals – The do’s and don’ts of it

  • Use of crockery, cutlery, glassware, napkins, at formal and informal meals

  • Eating etiquette – Practical session on eating with forks, knives, spoons, chopsticks and bowls

  • Finger foods – Food that should be eaten with fingers

  • Eating Indian meals and etiquette related to it

  • Food habits in western countries

  • Information on different food items

  • Body language at the dining table


Day 3: Body Language & Socialising with Finesse, Lasting & Impactful First Impression


  • Body language and networking

  • Body language and posture – The art of sitting, standing and walking

  • Effective introductions and greetings

  • The handshake – The correct way of doing it

  • Exchange of business cards

  • Protocol in formal social engagements

  • Etiquette related to business and social entertaining and networking

  • Use of names and titles

  • Small talk and conversation guides

  • Conduct expected at – Meetings, board rooms, conferences and interviews

  • Gender sensitive etiquette at the workplace and high school and information environment

  • Maintaining appropriate and friendly disposition towards opposite sex

  • Chivalrous and courteous behaviour towards lady




Day 4: Communication Skills


  • Verbal and non-verbal communication

  • Barriers to effective communications

  • Importance of listening skills

  • Using right pronunciation, enunciation, fillers and end of sentence

  • Right pronunciation of widely mispronounced words

  • Interview skills

  • Right frame of mind, manners and body language during interviews

  • Technique to answer swiftly and to the point, with humility, but with confidence


Day 5: Public Speaking


  • Barriers to effective communications

  • Importance of using the right voice modulation

  • Confidence of stage presence

  • Confident body language during speech and public presentation

  • Presentation skills

  • How to make a crisp presentation and deliver with confidence?

  • Pitching ideas for positive response


Day 6: History of Etiquette


  • Manners and relationships with families and elders

  • Manners towards friends and acquaintances, the power of “Thank You”.

  • Manners vs Principles

  • Gifting etiquette



Day 7: Social Media Etiquette


  • Net etiquette

  • Email writing skills

  • Telephone etiquette

  • Pros and cons of social media


Day 8: Dining Etiquette Practical Session & Toasting Protocol


  • A relationship building experience

  • Evaluation with parents, with principal consultant – Ms. Konkana Bakshi


All participants will be provided certificate of attendance.


Investment per participants: Rs. 80,000/-, plus taxes as applicable.


Early Bird Registration before February 2020: Special discounted investment of Rs. 65,000/-, plus taxes as applicable.