Young adult finishing programme

Number of Days: 8 days

Timings: 05.00 pm to 08.00 pm

Age: 13 years to 19 years

Gender: Neutral

Venue: Trident Hotel, Bandra Kurla Complex (BKC), Mumbai


Day 1: First Impression


  • Introduction Skills

  • Personal Grooming

  • Visual Impact

  • An Effective Image

  • Credibility

  • Approachability

  • Trustworthiness

  • Likeability

  • Organised


Day 2: Fine Dining & Silverware Etiquette Classroom Session, European Menu Terminology & Afternoon Tea


Our sessions cover the following:

  • Formal, multi course sit down dinner – Protocol and procedures.

  • Place settings and dinner placements.

  • Buffet meals – The do’s and don’ts of it.

  • Use of crockery, cutlery, glassware, napkins, at formal and informal meals.

  • Eating etiquette – Practical session on eating with forks, knives, spoons, chopsticks and bowls.

  • Finger foods – Food that should be eaten with fingers.

  • Eating Indian meals and etiquette related to it.

  • Food habits in western countries.

  • Information on different food items.

  • Body language at the dining table.


Day 3: Body Language & Socialising with Finesse, Lasting & Impactful First Impression


  • Body language and networking.

  • Body language and posture – The art of sitting, standing and walking.

  • Effective introductions and greetings.

  • The handshake – The correct way of doing it.

  • Exchange of business cards.

  • Protocol in formal social engagements.

  • Etiquette related to business and social entertaining and networking.

  • Use of names and titles.

  • Small talk and conversation guides.

  • Conduct expected at – Meetings, board rooms, conferences and interviews.

  • Gender sensitive etiquette at the workplace and high school and information environment.

  • Maintaining appropriate and friendly disposition towards opposite sex.

  • Chivalrous and courteous behaviour towards lady.




Day 4: Communication Skills


  • Verbal and non-verbal communication.

  • Barriers to effective communications.

  • Importance of listening skills.

  • Using right pronunciation, enunciation, fillers and end of sentence.

  • Right pronunciation of widely mispronounced words.

  • Interview skills.

  • Right frame of mind, manners and body language during interviews.

  • Technique to answer swiftly and to the point, with humility, but with confidence.


Day 5: Public Speaking


  • Barriers to effective communications

  • Importance of using the right voice modulation.

  • Confidence of stage presence.

  • Confident body language during speech and public presentation.

  • Presentation skills.

  • How to make a crisp presentation and deliver with confidence?

  • Pitching ideas for positive response.


Day 6: History of Etiquette


  • Manners and relationships with families and elders.

  • Manners towards friends and acquaintances, the power of “Thank You”.

  • Manners vs Principles.

  • Gifting etiquette.



Day 7: Social Media Etiquette


  • Net etiquette.

  • Email writing skills.

  • Telephone etiquette.

  • Pros and cons of social media.


Day 8: Dining Etiquette Practical Session & Toasting Protocol


  • A relationship building experience.

  • Evaluation with parents, with principal consultant – Ms. Konkana Bakshi


All participants will be provided certificate of attendance.


Investment per participants: Rs. 57,000/-, plus taxes as applicable.


Early Bird Registration by 30 May 2019: Special discounted investment of Rs. 48,000/-, plus taxes as applicable.