SESSION 1: THE BRAND AMBASSADOR

10 am to 11 am.

• Personal branding
• Brand values exercises.
• Vision and mission
• Brand identity

Three people image exercise

SESSION 2:PERSONAL GROOMING

11.00 am to 11:30 am

Personal grooming for men and women including skincare and grooming in details and discussing grooming faux pas

SESSION 3: VISUAL IMPACT/CONSISTENCY

11:30 am to 12:30 pm

• Lifestyle assessment.
• Five elements of visual credibility:
• Fittings, tailored styles, Appropriateness.
• Credible color contrast for different
• business settings.

SESSION 4: BUILDING A WARDROBE.

12:30 pm to 1:15 pm

• Capsules
• Business packing.
• Levels of dressing for every business setting.
• Cost per wear exercise
• 24/7 professional

LUNCH BREAK: 1:15 pm to 2:15pm

SESSION 5: INTRODUCTIONS

02:15 pm to 3:30 pm

• First Impression through Introduction
• Effective Body- Language
• Familiarity vs Formality
• Protocol of Introduction
• Self-Introduction with confidence
• The value of a business card.
• Business networking
• Honorific & Pre-nominals

SESSION 6: PERSONAL BRANDING QUIZ, QNA DISCUSSION.

03:30 pm to 4.00 pm

DAY 2: ADVANCED BUSINESS ETIQUETTE

SESSION 1: ETIQUETTE

10.00 am to 11:30 pm

History of etiquette

• Why Business Etiquette
• Three Goals & Principles of Etiquette
• Five step resolving conflict methods
• Etiquette Goals for better relationships. Principles of Etiquette.
• Manners VS Principles with examples. Etiquette Quiz.
• Power of “Thank You Note”.

SESSION 2: FINE DINING AND TABLE ETIQUETTE (3 Hours) (2 Hours Class Room. 1 Hour Practical)

11:30 am to 2:30 pm

• Fine dining and silver wear etiquette.
• Formal, multi course, sit-down dinners – protocol and procedures.
• Place settings & Dinner placements.
• Use of crockery, cutlery, glassware, napkins, at formal and business dinner.
• Practical session on European, Asian & American dining etiquette.
• Food habits in western countries
• Appropriate food for Business Lunch & Dinner.
• Host & Guest rules.
• Business dealing finesse over a meal.
• Finger foods.
• International menu terminology.
• Information on different food items.
• Body language at the dining table
• Beverages – classification
• RSVP rule
*(Followed by a practical session with 5 course European meal at either lunch or dinner in a fine dining setting)

TEA BREAK: 2:30 pm TO 3.00 pm

SESSION 3: BUSINESS SOCIAL

3:00 pm to 3:30 pm

• Etiquette Quiz
• Approaching Strangers
• Small talk
• Seven best business social practice
• One drink rule
• Networking During Sporting or Award function invitation

SESSION 4: DIFFICULT SITUATIONS

3:30 pm to 4:00 pm

Discussion on several difficult situations and how to handle them with examples

SESSION 5: 24/7 PROFESSIONAL

4:00 pm to 4.30pm

• Guiding Principles
• What can you do
• Top 10 business etiquette behaviour

QNA

Investment per participants INR 35,000 plus taxes (all inclusive INR 41,300)

Early bird registration before 27th December will be INR 35,105 inclusive of taxes and study material.*

Last Date of Registration: 3rd January 2019