Terms & Conditions

Savoir Faire Academie is an international etiquette and protocol consultancy located in Mumbai, Maharashtra, India. We operate business etiquette, protocol and finishing school training in India and around the world.

Programme and Course Availability

Savoir Faire Academie reserves the right to modify the assortment of etiquette and other programmes and sessions including dates, times, availabilities and prices according to the constraints imposed by the directors, partners and suppliers. Savoir Faire Academie also reserves the right to inform the consumer about the above modifications.


Prices are given in INR- Indian Rupees and are exclusive of GST. They are effective at the time of the order's validation by the consumer.


The accepted methods of payment include: bank transfers, corporate cheques payable in INR (at least two weeks prior to the course) and credit/debit cards. For any other method of payment, please contact Savoir Faire Academie by telephone at + 91 9930274934 or by email.

Course Dates and Timetables

The etiquette and other course schedules are planned in advance and may be communicated on demand via email or telephone. Savoir Faire Academie reserves the right to modify the course schedules and places at any time. In case of complete cancellation of a course by Savoir Faire Academie , we commit ourselves to reimbursing the cost paid to us for your training course (this does not include travel, accomodation or any other aspects related to the course as travel insurance - see below- is sugested) or to rescheduling the course to a later date.


Savoir Faire Academie is international. The courses are given in English and, for private sessions, can be translated into Hindi or other languages with translation costs at the client's expense. Participants in the scheduled 'group' sessions should have a good working knowledge of English.

Reception of Foreign Participants

Each participant is responsible for his or her visa, travel and other administration arrangements.

International delegates are responsible for their own Visa arrangements. We regret that we are unable to provide advice on visa requirements as each person and country situation varies.

It is strongly advised that all potential clients requiring a visa make the relevant applications well in advance as exceptions to the company refund policy cannot be made.


The enrollment for the online course will be limited/restricted to one device only.


Each participant shall be regarded as carrying his or her own risk for personal injury or loss of property during the programme.

We strongly recommend that, at the time of booking your travel, you take out a travel insurance policy of your choice. The policy taken should include loss of deposit/registration fee through cancellation, medical insurance, loss or damage to personal property, financial loss through disruption to accommodation or travel arrangements due to business failures, strikes or other industrial action, other Force Majeure occurrences or Acts of God.

It is the responsibility of each participant or, if under the age of 18 years old, the responsibility of the participant's parent/guardian to ensure that they, or their children, are covered.

Savoir Faire Academie does not assume responsibility for adverse reactions to food consumed or items participants may come in contact with or any other adverse medical conditions sustained during a programme.

Savoir Faire Academie is not responsible for participants during transportation between their home/hotel and the course location.

In addition to the above, Savoir Faire Academie is in no way responsible for any claims concerning insurance.

Booking Terms and Conditions

A registered place is only confirmed once we have received your deposit or payment in full. You will receive a payment receipt and a Email of Confirmation.

Venue details are included in the Email of Confirmation.

Cancellation and Reimbursement Conditions

Savoir Faire Academie International Cancellation

While best efforts are always made to ensure that programmes run as scheduled, we do reserve the right to modify or cancel a course at any time. A refund will be issued for the direct course fees paid or, where possible, a transfer to another course.

Client Cancellation

Cancellations made more than Two-weeks prior will be refunded at 80% of the total registration fee.

10% will be charged and the rest amount will be reimbursed in case it is not cancelled by Savoir Faire Academie

Certification cancellation and reimbursement conditions are subject to their relative Agreements.

Force Majeure

Savoir Faire Academie will use its best endeavours to carry out the Agreement as agreed but will not be liable for the loss (whether direct or consequential) suffered by the Client, in the event of Savoir Faire Academie being unable to complete work in whole or in part due to matters beyond its reasonable control, which expression shall include (but shall not be limited to) acts of God including tempest, fire, earthquakes, or natural disaster; government sanction, embargo, import or export regulation or order; illness, failure in the transportation of equipment, machinery or personnel or in the provision of any utility including power, gas, water, or communication services; labour disputes, including strikes, lockouts, boycotts or other industrial action; war, civil war, sabotage or act of terrorism.

Confidentiality and Relationships

During the term of engagement or Agreement, and for a period of 12 months after completion, the Client will not offer or permit the employment of, hire as an independent consultant, any of the consultants, contractors, partners, lecturers, trainers and/or alliances concerned in the assignment.

In the event that such employment does take place, compensation equivalent to the cost of one year's full-time fees for the consultant, contractor, partner, lecturer, trainer and/or alliance will be payable to Savoir Faire Academie.

Copyright and Intellectual Property

Savoir Faire Academie shall retain ownership of Intellectual Property Rights and all copyright in any workbooks, PowerPoints, manuals or other materials supplied, unless specific agreement is made in writing to assign rights to the Client, as such, all materials provided, either directly or indirectly, are proprietary information of Savoir Faire Academie and are to be used solely for the individual programme for which they are prepared, for instance, they may not be reproduced for usage with another client or programme.

Website Terms and Conditions

The terms 'Savoir Faire Academie' or 'us' or 'we' refers to the owner of the website whose registered office is 701, Vandana, Janki Kutir, Near Prithvi Theatre, Juhu, Mumbai Maharashtra - 400049, India. The terms 'you' or 'consumer' or 'client' or 'participant' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Savoir Faire Academie's prior written consent.


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